merrick's Weblog Site • NuTang.com

one thing that irks me most when u ask a sales rep anything is that the sales rep doubts your reading skills. or maybe not your reading skills, maybe he/she thinks u are blind.

Ever came across an in-store sales rep whu, looks at you blankly for a while after u ask whats the difference between this and that, den proceeds to tell you the most obvious difference there is?

He takes 10secs to try and read "Maxtor 120gb" and "Seagate 160gb" that was printed firmly on the front of the box in 56pt. ~Voila~ thats the difference, nevermind the encryption technology, the one touch access, the durability of the HDD, the length of the warranty, the cost relative to the quailty/gb and the popularity of the product. dun even think abt asking if its sata or ide.

i went " yes, i can read"
he went "..."

in case you are wondering, i did not encounter this particular sales person at Comex. I can assure you, the promoters at comex, they know what they are selling. this guy was from Cyberactive at Northpoint aka neighbourhood mall. Its disgraceful lah~!

How are u gonna sell sth if you don't know the difference between the specs? u tell me!? Moreover, from a chain of shops selling IT stuff??

left the shop annoyed, but didn't pursue it further.

Had a good shopping trip at comex. the crowd was spaced out amongst 3 floors, big names aka HP, Apple, Creative etc were on one floor, Starhub and Sony were on one floor, and the simlim sq associates were on another floor. so there were plenty of space to walk, and not so much of a squeeze.

Intended to sign up for Starhub broadband at their booth there only to realise they din have any special comex only promotion. meaning i can sign up at any starhub store in Singapore for the same promo.

i was thinking "wah, heng ah, i asked the sales rep the right questions so i dun't have to queue like mad like those dodos"

So decided to go to the one near my place on my way home. its not an authorised dealer, its the whole starhub deal. its signboard says Starhub. the shop is in starhub colours. its NOT teleshop, NOT rubbishy names which the owners anyhow agve the shop.

and the sales girl doesn't know what recontract means!!!!
u got to be kidding me! she only understands upgrade line. so she keep insisting that i cannot sign for the same broadband speed despite my contract having expired ages ago.

u got to be kidding me!!

so after insisting that i can without a doubt recontract for a couple of mins, she went in (she was outside smoking her cig and giving me lung cancer) to the shop and conferred w her (apparently) boss (after she finish her cig).

good thing i was in a good mood eh?

so the boss affirms that i can recontract, BUT, heres the unbelievable part. HE insisted that i am not eligible for the 20% discount! In fact he insisted that 20% discount was only for NEW MOBILE subscribers only. WTH.

PUHLEEZ~! i was looking at the goddamn promo poster which states very clearly that ALL broadband signups will enjoy 20% discount! and its right alongside the mobile promo poster standing on a rack OUTSIDE their shop!

WHATS WRONG WITH THESE PPLE!

i was raging inside but i maintained my demure, studious look and bore w the atrociousness of it all.

so eventually, the guy decided to call their head office or what not to affirm that i can sign up for this plan.

FINALLY~! i thot

den the sales girl dunno how to fill up the application form! WTH!
she was hunting high and low for a sample which she can model on. and so filling a bloody form which i only needed to fill up my particulars and sign took 25 mins.

FANTASTIC..

like i said, good thing comex didn't squash my good mood. if not i would have walked out after all this trouble and leave them to gain the knowledge that NOT knowing your job is infinately bad for business.

CRAPZZZ