*~HAPPY 2013!~*


Around the time I couldn't stand using my old MyTouch 3G anymore (which I resorted to because my G2 had suddenly given up on living even though I had everything set up so nicely and perfectly for me) Best Buy decided to have a one day promotion for the Samsung Galaxy SIII.

$49 only!!!

Bullshit. Fine print says for every other major carrier except mine. I asked the salesperson who assures me that I'll still get it for cheap, I'll just have to pay an extra $30 for my carrier's version. By the by, my carrier isn't the one that has special networks and is different from all the other American phones --> that's AT&T slash Verizon. (I can't remember if it's one or the other or both. Whatever.) I tell my dad, he doesn't care because he knows I just need a working phone.

We stand on line. And wait for at least half an hour. After which we are then told that the entire Best Buy network has been down and can't process ANY new activations or upgrades. Or was it only upgrades and no new activations? Or vice versa. Actually I think we already knew before we waited half an hour, because we were told they didn't know exactly when it would be up and running but it could be any time soon. So we had no choice but to wait. They were able to process a few in the meantime through the long way, meaning by phone and staying on hold and all that jazz.

Then they start skipping me. I don't mean other customers, I mean the salespeople. Now before you all so kindly get angry on my behalf, it wasn't their fault. They didn't get the necessary codes to process T-Mobile activations slash upgrades yet. (Best Buy doesn't have T-Mobile phones in their stores, but they can send you the handset for free.) Finally, a counter opens up and the salesperson calls out "Next" without asking which carrier I'm with. I immediately explain my situation and ask if they can process my purchase yet.

"If that's the case, just do it online. It's the same thing. They'll still send it to you for free. I don't know when we'll be able top help you."

THEN WHAT HAVE I BEEN WAITING HERE FOR???

I explain to my dad and we trudge out of the store with heavy sighs. Back at the apartment, I double check that everything is the same online and proceed to purchase. I encounter several technical issues and finally resolve to do it by phone instead. However, I end up speaking with a completely clueless customer representative on the phone (which makes me wonder what the requirements are for that job). Luckily the line disconnects before she annoys me further. I go back to purchasing it online. An hour and a half later, the purchase is completed.

End of Day.

This was back during the week before or of Christmas and I've been happily using my new phone ever since. ^^

Plugs: randomjunk, Nuttz, invisible

Categories: 2013 [t], technology [t], stories [t]

Happy 2013! And yay for new phones!
» LostSoul13 on 2013-01-27 12:52:26

Wow, sounds like a headache.
» randomjunk on 2013-01-27 01:51:44

Glad you explained, because I was already starting to get mad at them on your behalf.
» Zanzibar on 2013-01-27 03:09:08

I am getting my iPhone 5 sooon......
Anyway, I can imagine me going psycho in your shoes and even more pissed off when they tell me that I could just do it online after waiting in line for so long. Also, I do agree with you on the job requirements, I sometimes don't know if the employers are that desperate or the requirements are only "alive, able to make a response of any kind"
» Nuttz on 2013-01-27 07:56:52

ah. i just got a new smartphone called samsung galaxy pocket. =)
» renaye on 2013-02-06 02:57:35

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